Privacy Policy | Tab66 Casino

Information we may collect

To provide online gambling services, Tab66 Casino may need to collect information directly from you, automatically from your device, or from service providers involved in operating the website. The type and amount of information collected can depend on the services you use, the account activity you carry out and the checks that apply to online gambling accounts.

Account and contact details

When you register or use an account, we may handle details such as your name, date of birth, residential information, country, username, password, telephone details and email address. We may also record information that you provide when you contact customer support, take part in account-related communications or update your profile. Keeping these details accurate helps us operate the account and communicate with you about services, security and important notices.

Identity and verification information

We may request documents or other information needed to confirm your identity, age, location or eligibility to use the services. This can include identification documents, proof of address, photographs or information used for account security checks. Verification information is handled for the purposes of meeting applicable obligations, preventing misuse and protecting the account from unauthorised activity.

Payment and transaction records

We may receive and record information about deposits, withdrawals, wagers, account balances, payment methods and other transactions. Payment providers may process sensitive payment information on their own systems. We may receive enough information to identify and reconcile a transaction, manage the account, answer questions and detect unusual or potentially fraudulent activity. We do not need to retain complete payment card details where a payment provider processes those details on our behalf.

Device, usage and cookie data

When you access the website, technical information may be collected, including your internet protocol address, browser type, operating system, device identifiers, language settings, general location information, pages visited, access times and interaction data. We may also use cookies and similar technologies to remember preferences, support essential website functions, understand how the website is used and help maintain security.

How we use information

Personal information is used only for legitimate business, service, security and compliance purposes connected with the website and your account. Depending on the circumstances, we may use information to:

Create, maintain and administer your player account.
Provide casino services and process account activity, including deposits, withdrawals and other transactions.
Confirm identity, age, location and eligibility where checks are required.
Carry out anti-fraud, anti-money-laundering, security and risk-management checks.
Detect, investigate and prevent suspicious, unlawful, abusive or unauthorised activity.
Provide customer support, respond to enquiries and resolve complaints or technical issues.
Process payments and work with service providers that help operate the website.
Send service messages, security alerts, account notices and other communications needed to manage your account.
Understand website performance, improve features and make the user experience more reliable.
Meet legal, regulatory, tax, accounting, dispute-resolution and responsible gambling obligations.
Enforce applicable terms, protect our rights and the rights of players, and respond to lawful requests.

Where marketing communications are sent, we aim to use information in accordance with your choices and applicable requirements. You can ask us to stop marketing communications at any time. Opting out of marketing does not stop essential messages about your account, security, transactions, verification or changes to important terms.

Lawful handling and consent

Information may be handled because it is needed to provide a service you have requested, to comply with an obligation, to protect the website and its users, or for another legitimate operational purpose. In some situations, we may ask for your consent. Where processing is based on consent, you can withdraw that consent, although this will not affect processing that is permitted or required on another basis. Withdrawal may also mean that some features or communications cannot continue.

Sharing and protecting information

We may share relevant information with carefully selected providers that support website operations. These providers may assist with hosting, technology, payment processing, identity checks, fraud prevention, customer support, communications, analytics, security and professional services. They should receive only information that is reasonably needed for the service they provide and are expected to handle it securely and appropriately.

Information may also be disclosed where necessary to comply with legal or official requests, investigate suspected wrongdoing, protect players or the public, enforce applicable terms, or protect the rights and property connected with the website. If the website or its operations are reorganised, information may be transferred as part of that process, subject to applicable privacy requirements.

Information may be processed or stored in Australia or another country where our service providers operate. Where information is handled across borders, reasonable steps are taken to support secure processing and appropriate privacy protections. Online transmission and storage cannot be guaranteed to be completely secure, but technical, organisational and access-control measures may be used to reduce the risk of loss, misuse, unauthorised access, alteration or disclosure.

You are responsible for keeping account credentials confidential and for notifying support promptly if you believe your account or personal information has been accessed without permission. We will not normally ask you to disclose your password through an unsolicited message. Please use care when accessing the website on shared or public devices.

Retention of information

We keep personal information only for as long as it is reasonably needed for the purposes described in this policy, unless a longer period is required or permitted. Some account, identity, transaction and security records must be kept for a period required by law even after an account is closed. When information is no longer needed, it may be securely deleted, anonymised or otherwise disposed of in accordance with applicable requirements.

Cookies and similar technologies

Cookies are small files or similar technologies placed on your device when you visit a website. Some are essential for functions such as signing in, maintaining a secure session, remembering settings and processing requests. Other cookies may help us understand website usage, improve performance, remember preferences or support relevant communications.

Your browser may allow you to view, block, delete or limit cookies. You can manage cookies in your browser settings. If you block essential cookies, some parts of the website may not work properly, and you may need to enter information again. Cookie settings may vary between browsers and devices, so you may need to update them separately on each device you use.

Information collected through cookies may be combined with other technical or account information where this is necessary for security, service delivery, analysis or the other purposes described in this policy. We do not treat browser settings as a substitute for direct privacy requests, particularly where you want to access, correct or delete account information.

Your privacy rights and how to contact us

Depending on your circumstances and applicable privacy requirements, you may have rights in relation to personal information we hold about you. These rights can include asking for access to your information, requesting correction of information that is inaccurate or incomplete, asking for deletion of your information, and withdrawing consent to marketing communications. You may also ask questions about how your information is used or raise a concern about our handling of personal information.

Making a privacy request

To exercise your rights or make a data request, contact support@tab66casino.wtf. Please describe your request clearly and provide enough information for us to identify the relevant account. We may need to confirm your identity before providing information or making changes, particularly where a request concerns account security or sensitive records. This helps prevent personal information from being disclosed to the wrong person.

For access, ask for a copy or explanation of the personal information held about you.
For correction, identify the information that is wrong, incomplete or out of date and provide the proposed correction.
For deletion, explain which information you want removed. Deletion may be limited where records must be retained for legal, security, dispute or operational reasons.
To withdraw consent to marketing, state that you no longer wish to receive marketing communications. Essential account and service messages may still be sent.
For a privacy concern, describe the issue, the relevant account or communication, and the outcome you are seeking.

We aim to respond to valid requests within a reasonable period and in accordance with applicable requirements. The outcome may depend on the nature of the request, the information involved and any legal or security restrictions. If we cannot complete a request in full, we will generally explain the reason, subject to restrictions on what we can disclose.

Changes to this policy

This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology, legal requirements or privacy practices. The latest version will be published on this page. We encourage you to review it periodically. Where a change is important, we may provide an additional notice through the website or by another appropriate account communication.